Knowledge Excellence CPAs ("KECPA", "we", "our", or "us") is dedicated to safeguarding your privacy and maintaining the confidentiality of financial and personal information. This Privacy Policy details how we collect, use, and protect information when you visit our website (knowledgeexcellencecpa.com) or communicate with us.
1. Information We Collect
We only collect personal information that you voluntarily choose to provide when inquiring about our accounting, tax, bookkeeping, or advisory services. This may include:
- Contact Information: Full name, corporate email address, telephone number, and company name.
- Service Requirements: Details regarding your firm's specific accounting, tax filing, audit preparation, or virtual CFO needs.
- Technical Telemetry: Standard non-personally identifiable technical logs (such as browser type, referring URL, operating system, and anonymous page metrics) to ensure website security and performance.
2. How We Use Your Information
We use the information we collect strictly for legitimate business purposes, including:
- Responding promptly to your consultation inquiries and scheduling exploratory calls.
- Preparing tailored service proposals and scoping client engagements.
- Maintaining website security, diagnosing technical errors, and preventing fraudulent submissions.
- Complying with professional CPA standards and legal obligations.
We never sell, rent, monetize, or trade your personal or financial information to any third parties for advertising or commercial purposes.
3. Third-Party Service Providers
We work only with vetted, enterprise-grade technology partners necessary to operate our website and communicate with you:
- Cloudflare: Secure global CDN, edge caching, and DDoS defense.
- Formspree: Secure, encrypted processing and delivery of consultation inquiry forms.
These partners are contractually restricted from accessing or using your submitted details for any purpose other than facilitating our direct communications with you.
4. Data Retention & Confidentiality
We retain inquiry records only as long as necessary to evaluate your engagement requirements or satisfy applicable professional record-retention guidelines. Communications from unengaged inquiries are safely purged within 24 months. Formal client engagements are governed by separate, comprehensive Engagement Agreements incorporating strict Non-Disclosure Agreements (NDAs).
5. Security Safeguards
We apply rigorous administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, or disclosure. All website data transmissions are protected using TLS/HTTPS encryption, strict Content Security Policies, and restricted-access protocols.
6. Your Rights
Depending on your jurisdiction (including the United States and international data privacy frameworks), you may have the right to request access to, correction of, or deletion of your personal contact information. To exercise these rights, simply email us using the contact details below.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our privacy and compliance desk:
Email: support@knowledgeexcellencecpa.com
Phone: +91 77097 73338
Location: Bengaluru, Karnataka, India 560067